service

PLUM ELECTRONICS
a part of great
projects

Service support is one of the stages of cooperation with PLUM. When you choose our devices, you have access to full service support. We attach great importance to the speed and quality of the support provided. Our service technicians will respond to your request as quickly as possible. Do you need service assistance with PLUM devices? We are ready! Fill out the contact form below or contact us directly by phone.

plum
service

We work from Monday to Friday
from 7:00 a.m. to 4:00 p.m.

service
requests

phone: +48 85 749 71 63
e-mail: service.gas@plum.pl

shipping
address

PLUM Sp. z o.o., ul.Wspólna 19
Ignatki, 16-001 Kleosin, Poland

service
request

To submit a service request, please have the following information ready: the device’s name, type, and UID number.

report a fault

Fill out the form to submit a service request or request a quotation.

    I consent to the sending by PLUM Sp. z o.o. with its registered office in Ignatki, ul. Wspólna 19, 16-001 Kleosin (PLUM), to the email address provided in the form, email messages containing commercial and marketing information regarding PLUM, including information on PLUM’s range of activities and products and services offered by PLUM, as well as promotions, which involves the use of telecommunication terminal equipment of which I am a user.

    I consent to the sending by PLUM Sp. z o.o. with its registered office in Ignatki, ul. Wspólna 19, 16-001 Kleosin (PLUM), to the phone number provided in the form, SMS/MMS messages containing commercial and marketing information regarding PLUM, including information on the range of activities of PLUM and products and services offered by PLUM, as well as promotions, also using automatic calling systems, which involves the use of telecommunication terminal equipment of which I am a user.

    I consent to the making of phone calls by PLUM Sp. z o.o. with its registered office in Ignatki, ul. Wspólna 19, 16-001 Kleosin (PLUM), to the phone number provided in the form for the purpose of conveying commercial and marketing information regarding PLUM, including commercial and marketing information about PLUM's activities and products and services offered by PLUM, also using automatic calling systems, which involves the use of telecommunication terminal equipment of which I am a user. .

    The administrator of your data is PLUM Sp. z o.o. with its registered office in Ignatki, ul. Wspólna 19, 16-001 Kleosin. Your data is processed in order to respond to inquiries made through the contact form or provided contact details, and to secure possible claims, which constitutes our legitimate interest. In the case where the notification is related to a contract we have with you, the purpose of processing your personal data is the execution of this contract. If you have given marketing consents, your data is additionally processed for the purpose of conducting marketing communication with you through your chosen communication channel. You have the right to request access to your personal data, their correction, deletion, or limitation of processing, as well as the right to object to the processing and to lodge a complaint with the supervisory authority. Detailed information concerning the processing of your personal data can be found HERE. .